Question 1

How do I find a therapist in Ottawa?

Accepted Answer

Finding the right therapist in Ottawa starts with identifying the type of support you’re looking for and the factors that matter most to you. Consider the therapist’s areas of expertise, therapeutic approach, professional credentials, location, availability, and whether you prefer in-person or online counselling. Just as importantly, look for someone you feel comfortable speaking openly with and working alongside. At Capital Choice Counselling, we recommend starting by using our counsellor search tool to search therapists by the main issue you’d like support with. From there, you can compare counsellors based on their expertise, availability, office hours, location, and whether they offer online or in-office appointments. This makes it easier to narrow your options and find a therapist whose experience and availability align with what you’re looking for.

Question 2

What types of counselling and therapy do you offer?

Accepted Answer

Capital Choice Counselling provides counselling and psychotherapy for individuals, couples, families, and youth. Our therapists support clients with a broad range of mental health, emotional, relationship, and life concerns. Depending on the therapist, areas of support may include anxiety and stress, depression and low mood, trauma, grief and loss, relationship and marriage concerns, parenting and family challenges, addiction and substance use, anger and emotional regulation, self-esteem, personal growth, and major life transitions. Because therapists have different areas of training and experience, choosing a therapist whose expertise aligns with the reason you are seeking counselling can be an important part of getting started.

Question 3

What therapeutic approaches do your therapists use?

Accepted Answer

Our therapists draw from a range of therapeutic approaches rather than using the same method with every client. The approach used will depend on your concerns, goals, preferences, and the training and professional experience of the therapist you choose. Depending on the practitioner, therapy may incorporate approaches such as Cognitive Behavioural Therapy (CBT), Emotionally Focused Therapy (EFT), solution-focused approaches, mindfulness-based techniques, and other evidence-informed methods. Your therapist can explain their approach and how it may apply to what you want to work on during your initial sessions.

Question 4

How much are your fees? Is there a sliding scale or discount available?

Accepted Answer

The regular fee is $180 per 1 hour session. Some fees vary according to the expertise of the counsellor. There are Counselling Interns whose fee is usually $100 and can slide down further as need be.

Question 5

How many sessions do I need? Is it ongoing?

Accepted Answer

The number of sessions depends on your situation, your goals, the type of therapy and other factors. Some clients choose to maintain an ongoing counselling relationship, doing a number of sessions at first and then having an occasional session every now & then.

Question 6

Can I attend counselling in person or online?

Accepted Answer

Yes. Capital Choice Counselling provides both in-person and online counselling, giving you flexibility in how you access therapy. In-person appointments are available through multiple locations across the Ottawa area, while virtual appointments allow you to meet with your therapist remotely from a private and comfortable space. The right format depends on your preferences, schedule, location, and the type of support you are seeking. Some clients prefer meeting face-to-face, while others find online therapy easier to fit around work, family responsibilities, transportation, or other commitments.

Question 7

What can I expect at psychotherapy sessions?

Accepted Answer

Psychotherapy provides a supportive space to understand and work through emotional, behavioural, and mental health challenges. It can help with concerns such as anxiety, depression, trauma, grief, major life changes, and other difficulties affecting your wellbeing or daily life. Therapy may be short-term and focused on a specific concern, or longer-term for more complex or ongoing challenges. Depending on your needs, psychotherapy can be provided individually or as part of couples, family, or group therapy. Your therapist will work collaboratively with you to understand your concerns, establish goals, and determine an approach that fits your needs. A trusting relationship and active participation are important parts of the process. Your therapist may also recommend strategies or activities between sessions to help you apply what you’re working on in therapy to everyday life.

Question 8

Is counselling or therapy covered by insurance?

Accepted Answer

Counselling and psychotherapy may be covered by extended health insurance, but coverage depends on your individual benefits plan and the professional designation of the therapist providing the service. For example, a plan may provide coverage for certain registered mental health professionals while having different limits or requirements for others. Before starting counselling, check your insurance policy for eligible practitioner types, annual or per-session limits, referral requirements, and reimbursement procedures. If insurance coverage is important when choosing a therapist, you can take the therapist’s credentials into consideration before booking.

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